At Hull Data Recovery we specialise in RAID 1 (mirrored) array data recovery, backed by over 25 years’ experience. In a RAID 1 configuration all data is written identically to at least two drives, so one disk can fail without losing your files. However, serious failures still happen – and as experts stress, “RAID is not a replacement for a data backup”. When a RAID 1 array crashes, our friendly, certified engineers step in. We handle home, business and enterprise cases (NAS boxes, desktop PCs, rack servers and SANs alike), using ISO-standard cleanrooms and advanced tools to retrieve your data safely. Whether it’s a small 2-disk mirror or a 64-disk storage array, our Hull-based UK lab has the expertise to get your data back. We offer a no-fee evaluation, NDA confidentiality and GDPR-compliant service – with the caring, professional approach you’d expect from a team with 25 years’ experience.
Comprehensive RAID 1 Recovery Expertise
Our RAID 1 specialists cover all makes and models of mirror arrays – both hardware RAID controllers and software RAID setups. We recover data from domestic NAS devices and enterprise SANs, from Windows, Linux or macOS servers, and from software RAID built with Intel RST, Linux MD/RAID, Windows Storage Spaces, and more. Clients benefit from our deep knowledge of every major RAID brand: Dell EMC, Hewlett Packard Enterprise (HPE), IBM/Lenovo, NetApp, and other servers; Synology, QNAP, Netgear, Drobo, Buffalo, etc. NAS units; and the drive manufacturers themselves – Western Digital (WD), Seagate (IronWolf/Exos), LaCie, Promise Technology, ASUS, Intel, Adaptec (Microchip), Areca, Thecus, and beyond. We handle both legacy RAID and cutting-edge systems, including specialised NAS RAID variants.
Our engineers can rebuild any RAID 1 setup in the UK – from a home office mirror to large-scale business servers. We clone drives sector-by-sector with hardware imagers, analyse the array metadata, and reconstruct the mirror pattern in our lab. Physically damaged disks are repaired in our clean room (using donor heads or PCB swaps), while logical issues are solved with custom software. In short, we have the UK’s top RAID 1 recovery capability: expert staff, cleanroom facilities, and tailor-made tools, combined with a friendly, easy-to-understand service. You can count on us for secure, expert RAID 1 data recovery every step of the way.
Common RAID 1 Failure Scenarios and Solutions
Below is a list of the top 40 RAID 1 recovery issues we encounter, with notes on how we resolve each one. These cover hardware faults, software bugs and human errors. In every case, we first image the disks (protecting the originals) and then rebuild or extract the data using forensic methods.
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Single Disk Failure: One drive in the mirror stops working (mechanical wear, electronics fault, etc.). We label and remove the failed disk immediately. The remaining healthy drive is imaged and used to reconstruct the array. Because RAID 1 stores an exact copy on each disk, we can often restore the entire volume from the surviving disk alone.
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Dual Drive Failures: Both disks in a mirror can fail (sometimes a second failure occurs while rebuilding the first). We image both drives independently (using write-blockers) and then virtually combine them in software. This lets us recover any data that was accessible on either disk. Even if the controller can’t read the array, we can match up the two disk images ourselves.
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Intermittent Drive Fault: A drive may work sometimes and drop out at others (loose cable, failing PCB, bad sectors). We stabilise the connection and perform a slow, controlled image pass. If the disk is flaky, we switch to advanced hardware imagers that retry errors bit by bit. In severe cases (e.g. a seized bearing), we dismantle the drive in a cleanroom to fix the issue and then image it.
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RAID Controller Failure: The RAID card or storage controller has failed (power surge, fried chipset). We remove all the member drives and image them individually on a separate system, ignoring the dead controller entirely. In the lab we reconstruct the array logic ourselves, so data can be extracted without the original hardware.
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Controller Firmware or Software Bug: A firmware bug or driver issue corrupts the mirror configuration. For example, certain RAID controllers or NAS devices can accidentally overwrite metadata. We may update the firmware, patch the software, or bypass the controller by reading drives in Linux or with our recovery software. Often we have to reverse-engineer the array layout (using known defaults or scanning for stripe patterns) in order to rebuild the data.
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Array Configuration Lost or Corrupted: If the RAID metadata (array config) is wiped (e.g. via “foreign configuration” notice), we scan the disks for RAID headers or signature patterns. Using this information, we manually reconstruct the mirror parameters (stripe order, offsets, etc.). Once we understand the original setup, we can reassemble the array in our lab and recover the data.
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Disk Removal/Reordering Errors: Drives taken out and reinserted in the wrong bays cause confusion. We identify each disk’s original role (using drive serials and the controller’s logs) and reattach them correctly. If necessary, we virtually reorder the drives in software so the mirror matches the original configuration, then proceed with imaging.
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Accidental Reinitialization/Reformat: Someone may have accidentally initialized or formatted the RAID volume while it was live. This is a critical error, but we do not write anything further to the disks. Instead, we image the raw disks sector-by-sector. Then we use forensic software to recover files from the copied data (often based on file signatures). Because RAID 1 had two copies, one disk might still have valid data in sectors the other has lost – we combine them to reconstruct the files. (We always disconnect disks before any rebuild or reformat happens to avoid making the damage worse.)
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File System Corruption: The file system on the mirror (NTFS, EXT4, XFS, etc.) is corrupt due to crashes or software bugs. We mount the cloned RAID image on a recovery workstation and repair the file system using specialized tools. If the file system is too damaged, we extract individual files using data carving or directory-tree reconstruction, then reassemble the structure as needed.
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Partition Table or Volume Corruption: The disk’s partition table (MBR/GPT) gets damaged. In this case, the OS can’t see the RAID volume even if the mirror is intact. We use partition-recovery tools to scan the disks and rebuild the missing partition information. This often restores access to the RAID volume.
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Drive Encryption or JBOD Mode: If drives are encrypted (hardware BitLocker, Self-Encrypting Drives) or have been switched to a non-RAID mode, we may need keys or additional steps. We look for hidden RAID header data outside the encrypted partition or decode the hardware crypto metadata. In most RAID 1 cases we can recover the data content after dealing with the encryption layer.
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Bad Sector Accumulation: One or both drives have many bad sectors (aging, surface defects). We handle this by creating forensic images that skip bad spots. Each disk is read using multiple passes and remapping modes. Because RAID 1 has duplicates, any unreadable sector on one drive can often be retrieved from the other drive. Our software then stitches together the full data set from the two imperfect images.
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Slow or Degraded Drives: A drive may spin sluggishly or throw read timeouts. We can adjust read rates or use advanced hardware that retries sectors automatically. If a drive is extremely slow, we frequently shut down and cool it to prevent overheating, then resume imaging in shorter bursts. Often one drive will image completely, and then we rely on that as our source.
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Drive Firmware Corruption: Sometimes a drive’s internal firmware becomes corrupted (e.g. after a failed firmware update). We try to restore the firmware or use manufacturer tools to reset the drive. In severe cases, we may replace the drive’s logic board with careful firmware transplant, then image the drive normally.
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Physical Damage (Head Crash / Contamination): A hard disk might suffer a head crash or particulate contamination (common causes of clicking noises). These cases go to our clean room. We replace the damaged read/write heads or carefully clean the platters, then rebuild the disk. Once the drive can spin properly, we image it like normal. Physically damaged drives always require cleanroom repair to avoid further data loss.
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Spindle Motor Seizure (Stiction): The drive refuses to spin up (bearings stuck). We gently warm the drive or perform manual fixes to free the spindle. After successful spin-up in a safe environment, we immediately image the drive before any more damage can occur.
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Power Surge or Electrical Fault: A voltage spike or faulty power supply can fry the drive electronics or the RAID controller. We inspect and replace any burnt components (PSU, cables, or PCB boards on the drives). For drives with PCB damage, we perform a donor-part swap, taking care to transfer the exact adaptive data (firmware modules, calibration, etc.). Once repaired, we image the drives to recover the data.
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Overheating: If a RAID enclosure overheats, drives may shut down mid-operation. We let the drives cool in a controlled setting, then connect them again at lower speed. Over time, we image them gradually, ensuring temperature stays safe.
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Vibration or Impact Damage: Strong shocks (e.g. dropping the NAS) can misalign components. We visually inspect drives and heads. If alignment is off, we adjust or replace the heads in our cleanroom, then proceed with imaging.
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Accidental File/Volume Deletion: Users sometimes delete files or even volumes on the RAID, believing it’s “just a backup”. In a mirrored array, the deletion is duplicated – so RAID 1 does not protect against user deletion. We recover deleted data by cloning the array and running file-recovery software. In many cases the mirror allows recovery of files that were only partially overwritten on one disk.
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Wrong Drive Replacement: Installing a wrong type of drive (non-matching size/firmware) can confuse the rebuild. We stop any rebuild process and bring in a correct-spec replacement. Sometimes we clone the mirror to a safe disk and then attach the new drive to copy across. We verify drive compatibility (firmware revision, size) before letting it rejoin the array.
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Battery Backed Cache Failure: In enterprise RAID controllers, a failed battery-backup unit (BBU) can corrupt cached writes during a power loss. If this happens, we import the RAID image from disks rather than trusting controller cache. Our analysis software reconstructs the most recent consistent snapshot of data.
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Operating System Boot Failure: If the OS won’t boot (corrupt bootloader on the RAID), we remove the mirror disks and connect them to another system. There we repair or rewrite the bootloader (e.g. fix MBR/GPT) on the offline copy, restoring access to the data.
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Unexpected OS Crash During Writes: A system crash while writing can leave the filesystem in an inconsistent state. We image all drives, then use file-system check and recovery tools offline to restore a consistent file system. The advantage of RAID 1 is we have a redundant copy to fall back on if needed.
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Faulty Rebuild by OS: Sometimes the operating system misidentifies drives and “rebuilds” the mirror incorrectly. We intervene by shutting down and imaging the disks immediately. Then we reconstruct the mirror structure ourselves, ensuring data from the good drive is kept intact.
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Hot Spare Mis-recognition: If a hot spare drive fails to activate as expected (perhaps due to firmware mismatch), the array remains degraded. We may re-initialize the spare in the controller, or simply image all drives including the spare. Then we rebuild the array in lab using the spare if it’s healthy.
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Both Drives in One Mirror Fail: If both disks in a single mirror set fail completely, we treat it like a dual-drive disaster (see #2). We image what we can from each disk. Often one disk has more readable data than the other; we merge these recoverable sectors to salvage as much as possible.
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RAID Rebuild Halts or Fails: A rebuild process may stop mid-way due to errors or timeouts. At that point we stop using the RAID entirely. We pull the disks and perform full images. Using those images, we then perform a virtual rebuild in our recovery software, which is safer than the hardware controller’s rebuild.
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Duplicate Disk IDs: In rare cases, two drives may report the same disk ID (e.g. after cloning or by vendor error). This can confuse the controller. We clear the RAID metadata and manually assign each drive its correct identity. Then the mirror can be reassembled without conflicts.
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LVM or Dynamic Disk Issues: If RAID 1 is under LVM (Linux) or Windows Dynamic Disk, the mapping can add complexity. We handle these cases by taking the array images and then repairing the LVM or Dynamic Volumes offline. Once the logical layer is fixed, the file data becomes accessible again.
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Dependent Array Crash: Sometimes multiple RAID 1 mirrors are linked (e.g. a RAID 10 split). A failure in one mirror can affect others. We analyse the topology and recover each mirror set individually. By imaging all member disks, we ensure no drive is overlooked.
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Mixed Drive Models or Sizes: Using drives of different sizes or models can lead to unexpected behaviour. If the controller “soldiers on”, we image the smallest common size from each drive. In the lab, we can ignore the unused space and rebuild the mirror from the overlapping portions.
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Cable/Port Swapping: Changing SATA ports can confuse the RAID (e.g. the controller swaps which disk is “Disk 0” vs “Disk 1”). We refer to original documentation or drive labels to put cables back to normal. If that’s unclear, we use serial numbers (visible in disk data) to match the original layout.
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RAID Management Software Glitch: The vendor’s RAID utility might mis-report a healthy array as degraded or vice versa. We rely on disk analysis rather than software status lights. By importing the disk images into our tools, we avoid being misled by buggy management software.
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Malware/Ransomware Infection: If ransomware encrypts data on a RAID1, both mirrors become encrypted. We image the array first, then attempt to decrypt (if keys are available) or recover files from older snapshots. In many cases we can use the second drive to find remnants of unencrypted files.
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Coincidental Drive Aging: Because RAID1 often uses similar drives, they can fail around the same time. If we anticipate this (e.g. during maintenance), we replace older drives. If both have already failed, we treat it as a double-drive failure (see #2) and merge whatever data we can from each.
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Cache Memory Loss (Controller): A sudden outage without a good cache battery can corrupt written data. We freeze the disks as-is and try to infer the last consistent state. Sometimes this involves running a file-system repair on the mirrored image or using journaling logs on the filesystem to roll back.
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False Degraded Warning: A RAID controller might falsely flag a drive as bad (e.g. due to a transient read error) and mark the array degraded. We clone both drives immediately. Once safe, we verify both disks’ contents. If the “faulty” disk is actually okay, we can reintroduce it to the array.
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Complex RAID Combinations: In some setups RAID 1 is combined with other levels (for example RAID 10 = mirrored stripes). We handle multi-level arrays by breaking them into steps. First we reconstruct the striped RAID 0 images from the members, then rebuild each mirror. This lets us recover data exactly as if the array had been healthy.
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Proprietary NAS RAID (e.g. Drobo, BeyondRAID): Some NAS systems use non-standard RAID schemes. We have specialized knowledge of these as well. Even if the NAS OS fails to mount, we can often extract files by importing the raw disks into a compatible environment. Our engineers keep up-to-date with popular NAS devices so no system is unknown to us.
In every scenario above, we start by imaging the disks raw so the original drives are never written to. Our lab procedure always ensures that we recover your data safely – we treat it with the same care we’d use for our own.
Contact our RAID 1 recovery specialists today for a free, no-obligation diagnostic. Based in Hull, we serve clients across the UK. Whether it’s a home NAS or a corporate server failure, our friendly experts will guide you through the process. With 25+ years of experience and the top UK expertise, we’ll do everything possible to get your RAID 1 data back and keep you running smoothly.